Privacy Policy

Last Updated: 16 November 2025

Introduction

The Mega Hub ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and mobile application.

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal details: name, phone number, email address, shipping address.
  • Account information: login details, saved preferences.
  • Payment details: processed securely through third-party payment gateways.
  • Device & usage data: app usage, IP address, browser type.
  • Cookies & tracking data for improving user experience.
2. How We Use Your Information

We use your information for the following primary purposes:

  • To process and deliver your orders.
  • To provide customer support.
  • To improve our website/app performance.
  • To send promotional updates (only with your consent).
  • To prevent fraud and ensure platform safety.
3. Sharing of Information

We do not sell your data. We may share your information with:

  • Delivery partners for shipping your order.
  • Payment gateways for processing transactions.
  • Service providers such as analytics and security tools.

All third-party partners follow strict confidentiality and security rules.

4. Data Security

We use industry-standard encryption and security protocols to protect user information.

5. Your Rights

You may request:

  • Correction of inaccurate information.
  • Deletion of your account.
  • Access to the data we hold about you.
6. Children Privacy

Our services are not intended for individuals under 13 years of age.

7. Third-Party Links

Our website/app may contain external links. We are not responsible for their content or privacy practices.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website/app.

9. Contact Us

For any queries, support, or complaints:

  • Customer Care Number: 9137650662
  • Email: themegahubcustomercare@gmail.com
  • Address: The Mega Hub, Mumbai, India

Can't find what you're looking for?

Contact our support team directly:

Call us at 9137650662 or email us at themegahubcustomercare@gmail.com